I know she could tell I was not entirely pleased. Her only response was that I should have booked a deep tissue massage and then she could have been more firm. Honestly I did not appreciate that response as one can be firm with both styles and felt extremely uncomfortable at that point.
The staff is very friendly and attentive! They have a great selection of treatments from messages to skin care. I always feel very welcomed and that it was worth my time.
However, getting into the massage, I could not relax for a few reasons. First they were doing laundry while I was there and it was fairly loud in the room I was in. I'm sure it was a necessity but it distracted from the beautiful, peaceful environment that was promoted.
I've been getting massages by Christine for a few years now. She is the absolute best! She offers a variety of massage and stays on top of trends and techniques. She is amazing! The sauna they have available is amazing as well!
I think part of the issue was that she was using too much oil and could not massage my body properly. She also did not have the best technique that I have experienced. The best way to describe it is that she pinched my skin as opposed to working the muscle tissue.
Had waxing done and it was great. She made me feel comfortable and kept in mindifferent how I was feeling through the whole process.
My mother and I booked facials as well as massages. This was my first experience and her second at the spa. I absolutely loved my facial and was probably one of the best I've had.
The reason I decided to write this post wasn't because of the bad experience. It happens and I wouldn't judge a whole place off of one experience. I probably would have just tried the masseuse my mother used. However Christine's almost dismissive attitude reemerged when she emailed us. I expressed my concern about the massage and again she stated I should have booked a deep tissue. I feel as almost I was being told I didn't pay enough for a quality massage.
It was absolutely wonderful. I bought a package from Groupon and I am totally sold and definitely will be telling everyone of what a great experience I have had!
As for the hour long swedish massage, sadly it was a miss. Christine was very sweet and asked what kind of pressure I liked as well as if I had any problem areas. I thought it was a great start as she was trying to grasp my wants and needs as a client.
Second I consistently had to ask her to be more firm. She would for a few moments then back off. Sadly she was so light at times, it felt like someone was simply moisturizing my skin.
Merle Norman Day Spa is a US Hair Care Studio based in Terre Haute, Indiana. Merle Norman Day Spa is located at 3410 US-41, Terre Haute, IN 47802, USA.
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