Drove all the way there in between my classes at ISU, and they were closed during hours of business and would not answer the phone. Unprofessional
WORST EXPERIENCE IVE EVER DEALT WITH IM MY LIFE ! THE LADY THAT OWNS THIS IS EXTREMELY UNPROFESSIONAL! I went to get my nails done and a spa pedicure . I came in with a gift card of 60 dollars which my husband came in the night before and told her he needed a gift certificate that would completely cover the cost of a full set of nails with whatever type of designs she wanted and also a spa-pedicure. She told him 60 dollars would cover that . When i arrived she told me it would be a full set with one color , so I picked out a color told her I only wanted the tips painted and with a design on my thumbs. Tjen then told me that would cost more money . I said how is that ? She said your husband said full set gel nails which meant painting my whole nail and putting gel on it and that was it. I told her that was incorrect and that's not what i wanted , he explained exactly what I wanted and She told him exactly how much would cover that. But still said "more money " I was like how is that possible , She said your husband said one color gel no design .. i asked her what's the gel she told me it's so you don't have to wait for it to dry.. So i told her I don't want the gel I want designs. She said ok took gel off of the 60 and with one design on both thumbs ended up being a dollar over so I was going to pay the dollar. So she started painting my nail and i stoped her again telling her I only wanted the tips painted not the whole nail , again she said "more money" by that time i was getting frustrated I said so it's more money to paint less of my nail then it is to paint the whole thing ? Yes was her answer because tips are a part part of a design .. So using more nail polish and less time to paint all of it cost more than just tips ??? I was upset by then . She said with taking the gel away I would be able to get tips and one design on each thumb. I said whatever just do it ... So i explained to her put a white line under tips and a blsck design on the sides, and asked her to put white lines under all the tips just no designs like my thumbs . Once again she said "more money" I said how much is it she said 5 dollars for 8 more lines I was just gonna pay the difference because it looked horrible & uneven without them , so already i was 6 dollars over my gift card when it was supposed to be included. Now that's not even the worst part. Now it was time for my spa-Pedi .. By this time she was in a rush because her daughter had to be somewhere so I sat in the chair , put my feet in water like 2 seconds she dried them off , used a buffer briefly on the bottom of my feet and painted my toe nails I said does my big toes get design and again "more money" I literally wanted to punch her at this point ..basically I sat in chair for not even 5 mins and she was done. (mind you I've never had a pedicure and she knew that cuz we talked about it so?she thought she could rip me off ) I got to looking at my heels they still had calluses on them and they were still rough. All she did was give my feet a bath and painted my toe nails for more than 25 dollars! I was furious I told her I know i a never had one but I'm not stupid and I know that was not a pedicure . I then tried to ask for my money back on just my feet and she refused . I told her nicely i would call the cops if she didnt do my feet right or just give my money back. She said she had somewhere to be , but according to her posted hours her store was open another 5 hours and Still refused to fix my feet. So I decided to sit down and stay inside her store so she couldn't leave thinking she would make it right but instead The cops were called. While waiting on the cops she recorded me in her store on the phone the whole time until cops arrived . Unfourunetly in the state of Indiana it's called a civil matter & have to sue her ! Unbelievable! So my husband spent 60 dollars for me to have a
Jeni if you read this, I am the girl who comes in there all the time with my own color with the dark complexion girl we love you !!!!
Ps any. Nail salon you go to it is always going to cost extra to get your tips done it's considered a "design"
Very nice experience. Very relaxing. Peaceful nice music. Great prices
Jeni does a great job and is so friendly. She is currently the only technician, but that means you are able to build a relationship with her. Unlike other technicians I have seen, she will actually start a conversation with you! She enjoys what she does and you can really see that in her personality.
relaxing day that turned into a nightmare! Never will i ever go there again !! Highly recommend anyone to not go here ! Most rude, unprofessional nail salon I've ever been to !!!!!
I love jeni I go to her all the time she's very professional idk what the last person's experience was but she's always polite and professional she's very fast paste but not sloppy. She's the best nail tech in terre haute I've been to different locations including the honey creek mall and they're rude there! The only Downfall is jeni doesn't have too many colors to choose from but aside from that I love her I'll miss her when I leave here !
Lucky Nails is a US Hair Care Studio based in Terre Haute, Indiana. Lucky Nails is located at 1315 Wabash Ave, Terre Haute, IN 47807, USA.
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