I can't say enough about the experience we had in purchasing our new Highlander! Jeff Sheets was the best! We changed our minds regarding the vehicle that we wanted a couple of times, but Jeff was able to locate just the right one for us. We were pleased from start to finish! We would certainly recommend Toyota of Terre Haute !
My wife and I just made our second Toyota purchase via Sales Associate, Jeff Sheets. On both occasions Jeff was very professional yet made you feel like part of the family. We could not have had a more pleasant experience and look forward to working with Jeff in the future. Would also like to point out that the service department is also top notch and easy to work with. We are very satisfied customers!
You couldn't ask for a better car buying experience than with Jeff Sheets at Toyota of Terre Haute. I appreciated Jeff's easy going, no pressure attitude while he offered his knowledge and passion for Toyota vehicles. I couldn't believe how smoothly and quickly the entire process went from test driving to getting the keys to my new car! I highly recommend Jeff and Toyota of Terre Haute!
What a great experience buying a car! Tim Morse sold us a 2017 Camry and he had to search for the color we wanted and found it in Kentucky! Terra Haute Toyota has a fantastic group of people to work with. I'd go back and recommend going there to purchase a vehicle of any sort.
The customer service of this dealer is very poor. Each time we have been in for a service or a warranty issue the experience has been one of the worst. I own a Automotive Performance Company that focuses on customer service, so this was very hard to see how the company handles customers. We had to set and wait for 2 1/2 hours for our service each time, we called ahead to ensure they had the time to scheduled the job and they confirmed and said it would only be 30 minutes. We had a leaking hatch strut and ask them to please order the strut to it could be installed at the same time, they said they would, however they didn't order it and said we would have to travel an hour back to have it installed another time. They would not offer us a ride or a car to go to lunch. We are happy with the new Highlander but very disappointed in the service department and the lack of customer service. I refrained from posting a negative comment until we had the same treatment three times.
Toyota Of Terre Haute is a US Car Dealer based in Terre Haute, Indiana. Toyota Of Terre Haute is located at 7030 S US Hwy 41, Terre Haute, IN 47802, USA.
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