I am a US Navy sailor currently stationed in Italy. I had a 2004 Chevrolet SSR that I sold to this dealership using the KBB Cash Offer Program. I had to give my father-in-law a special power of attorney to sell it on my behalf. To be upfront and honest the actual selling of the car went through quick and fairly easy. Maybe too easy... The reason for my low rating is that they failed to read the full power of attorney statement and sent my father-in-law a check instead of depositing the money into my checking account. Obviously this is a much bigger problem because I am out of country and he cannot cash the check himself. To make matters worse now apparently for the next week and a half the entire accounting side will be on vacation and cannot help us. All of this comes after hours spent on the phone trying to get the payments organized and making sure they knew about the direct deposit.
My salesman, Jim Clarke, text me as soon as the vehicle I was looking for was traded in and made me an offer I couldn't refuse. I hit one out of the park and made a Dorsett deal!! Thanks again for the wonderful experience Jim, Brett, and Larry. Stop by and tell these guys what you want and they make it happen!
I am very happy with my experience at Dorsett. I took my car in for maintenance, they got me to work on time and picked me up promptly to pick my car up. Everything was finished to my satisfaction.
The entire staff at Dorsett Automotive has been very knowledgeable and honest. They've been communicative and timely with every question or need I've had. Great people to do business with!
Had a great experience with Ernie. He made the experience easy and quick! I would definitely recommend him and the Dorsett Automotive dealership to anyone!
Dorsett Automotive is a US Car Dealer based in Terre Haute, Indiana. Dorsett Automotive is located at 105 W Mayfair Dr, Terre Haute, IN 47802, USA.
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