Lenscrafters is a major retail chain owned by the European company Luxotica that makes or imports 90% the designer label frames for glasses sold in many optical retailers. This mall store has premier frames and sunglasses including Coach, Oakley, Ray Ban, Polo as well as budget frames and safety glasses for women, children and men. The inventory usually has only 1-2 of each frame so you can maintain your unique style. Sale rack with discontinued frames or returns feature Ray Ban, Polo, Burberry, Vogue. Sells contact lenses. Makes frame adjustments. Takes insurance and runs specials. But this is not a buy 1 get 1 budget store - frames are $99- $200.+ and lens add ons cost extra. On site lab can make some prescriptions in an hour. Glasses are guaranteed. Staff is very professional and helpful in selecting frames, guiding you to take advantage of sales or insurance and fitting or repairing glasses. The eye doctors are top notch. Recommended.
Even with insurance they add additional fees.
This is the slowest place in the world. They don't care how long you wait. It takes three people to help one customer while 5 others just sit and wait.
If I could give zero stars I would. I Ordered another pair of glasses through warranty paid the fee for using my warranty which I purchased to start with to only have them cancel my order for no reason and not notify me ! Worst customer service ever ! You should for no reason go here for glasses ever ! They are incompetent absolutely terrible . You would have a better chance of making your own glasses looking through the bottoms of old coke bottles !
Called three different times to final talk to someone. Hung up on me twice. No wonder they have poor reviews.
Lenscrafters is a US Health facility based in Terre Haute, Indiana. Lenscrafters is located at 3401 S US Highway 41, Ste A1, Terre Haute, IN 47802, USA.
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