We used Seno Formal Wear for our wedding and they were fantastic!! The customer service was wonderful and they had name brand tuxes for very reasonable prices! We mostly worked with Kendall and she was phenomenal!! She made my husband and I feel like we were her only customers! Seno made this part of my wedding completely stress free!
We had to make a special trip the next day to actually make the return. When we did, I wanted to complain about the service I received, but the lady behind the counter refused to get off the phone.
Excellent service there!
Wonderful service
The staff was inexperienced and unfriendly. I felt like I treated like a number, not a person. They scheduled my pick-up for the same day as the prom pick-up. Then, instead of telling us that they were busy and that they would be able to get us into a dressing room asap, said that I should dress in their restroom....which was dirty.
When we tried to return the Tux on the return date, the store was closed. There was a delivery van there, but the man refused to accept the return, stating that he was only the delivery man.
If you could vote for 0 stars, I would have done so. 1 is too generous.
Worst Tux Shop EVER!
Seno Formal Wear is a US Clothing Store based in Terre Haute, Indiana. Seno Formal Wear is located at 3401 US-41, Terre Haute, IN 47802, USA.
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