worst customer service ever! My husband has called 4 times to get someone to come fix a problem with our gutters they installed.....installed in the summer, still no one has made it out to fix our problem.
They came out when we found a leak! They found out that we had hail damage, they worked with us and the insurance company. They did a great job. Highly recommend them! They were quick and efficient! I would never call anyone else! Call them today they will certainly take care of you! Hands down awesome work, awesome compnay!
Had them out for a quote ended up finding out our leaks were from hail damage ( I didn't notice) they took care of everything! They were in and out in a little less than two days and the roof looks awesome!!
Guarantee Roofing is an extremely trustworthy roofing company. Their service is timely and professional. I would recommend this company to any potential customer.
Update: I did receive in email an estimate and a few days later they sent me a check refunding the money I paid on the silicone, which I believe was an honest thing to do and appreciate it. Due to that kind of customer care I raised my rating. Understanding businesses get overwhelmed but communication is key with customers. Thank you for sending me my check and the estimate.
A month of waiting for an estimate on my roof and told would email it, 4 days later still nothing! Was charged over 100 dollars to put silicone around the leak when they were looking at it to do an estimate, that never came! When I got the bill I made it my business to go to office and pay promptly, reminding them was waiting on estimate. Called two weeks later again! Got a message days later returned the call a few days later was told would have estimate by noon in email, nothing! Over a hundred dollars on silicone and still leaks and no estimate. I will definitely find someone more responsible to fix my roof issue!
Guarantee Roofing is a US Roofing Contractor based in Terre Haute, Indiana. Guarantee Roofing is located at 1240 Hulman St, Terre Haute, IN 47802, USA.
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