Once you track someone down it's great. Pain in the neck to find someone. More salt water oriented than fresh. Great store.
Further emails to try to resolve issue not answered/ignored. Phone conversation really went nowhere.
Visited just to see what they had at the store. Even though I wasn't buying anything, the workers in the store took the time to show me different fish and talk about them at length. Very knowledeable caring staff. Can't go wrong st this place!
I have ordered several items from this company over the years, and have been disappointed in their services. First time with their detritivore pack which arrived leaking, but I was able to salvage most of the items.
I did read several months ago that Inland Aquatics were considering getting out of the mail order business, so buyer beware. Shipping is exorbitant.
They seemed to be much more helpful in the distant past, but my recent experience was very disappointing...
Check out the adorable friendly puffer fish at the front door... If you stop paying attention to him he blows water at you! Personality plus!
This last time, a few weeks ago, I once again ordered a mysid order which came with only 2 or 3 visible "juvenile" live mysids and no adults. Moderate amount of sediment, and a fairly large bristle worm. Made a call and sent email to the company, they stated that order was packaged appropriately and specimens were plentiful and live before shipment.
Very helpful. Great selection. Will help with any questions you need.
Another instance, mysid order was mostly dead and/or non existent, however, they did resend my order.
Inland Aquatics is a US Pet Store based in Terre Haute, Indiana. Inland Aquatics is located at 10 Ohio St, Terre Haute, IN 47807, USA.
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