I ordered garlic knots around 1:00 a.m. I went and picked them up. Got home they were almost burnt. I waited until the morning to call and the manager would not offer any resolution and asked me if I kept them. Who keeps food over night? I gave him the time and name so he could look it up. I told him it's easily verified. I have ordered dozens of pizzas from them over the years, I told him I've never had a problem before, I didn't know the procedure. He never offered a solution, I hung up. You lost a customer over $5
Every time I order the garlic knows they are practically raw, please cook them longer.
I gave them another shot after a month in a half. And same issue. Im done with papa johns. When I called about the issue was told "Im not saying you lied or anything but my driver cut it them self" as I told him clearly did not cut it right and yet again it was burned. Same issue as last time. And last time they did not even fix the whole issue. We paid for extra cheese and did not get it even after they had come out bring new pizza. We called was told it's. On the way 2 hours later nothing still we gave up.
I love papa johns and have never had an issue with any other store location before but this one is the worst. I am current student at the university near this one and pizza is the go to thing my roommate and I order when we are busy with a lot of school work because its easy for us. Tonight she ordered from them around 9pm and it was a very basic order. Her order tracker told her it would be delivered around 9:30pm. 10pm hits and she never received her food. She called the store multiple time, 20 to be exact, and no one answered a single call. She checked her online tracker and it still said her order was being boxed. It is now around 11pm and she never received her food and still no one will answer her calls. As much as we both love papa johns, our business will be taken elsewhere. All i have to say is that the least they could do is simply either do the job they are meant to do and that is expected of them or answer their phones so people can actually get in contact with them. Very sad.
Fast delivery called the manager to thank their team for the wonderful an fast service keep up the great work
Papa John S Pizza is a US Meal Delivery based in Terre Haute, Indiana. Papa John S Pizza is located at 1234 Wabash Ave, Terre Haute, IN 47807, USA.
Please contact with Papa John S Pizza using information above: Address, Phone number, Fax, Postal code, Website address, E-mail, Facebook. Find Papa John S Pizza opening hours and driving directions or map. Find real customer reviews and ratings or write your own review.
Find Meal Delivery in Terre Haute